45bdt Privacy Policy — Your Data, Handled with Care

This Privacy Policy describes how 45bdt ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the Player", "the User") who register an account on or otherwise interact with the 45bdt platform, accessible at 45bdt.io and all associated mobile-optimised interfaces.

45bdt is operated as an online betting and casino platform serving players in Bangladesh. All account balances are denominated in Bangladeshi Taka (BDT / ৳). This Privacy Policy is written in English, which is the sole governing language for all legal documents on the 45bdt platform.

This policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the agreement between you and 45bdt.

We review this Privacy Policy at least once per year and following any material change to our data processing practices. The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to check this page periodically to stay informed about how 45bdt protects your personal information.

45bdt collects personal data in several categories depending on your interaction with the platform. The table below sets out the categories of data we collect and examples of specific data points within each category:

45bdt collects personal data through the following channels:

• Direct Registration: When you create a 45bdt account, you provide identity data, contact data, and account credentials directly to us through the registration form.
• Verification Submissions: When completing identity verification, you upload copies of government-issued identity documents (NID, passport, or driving licence) directly to the 45bdt platform.
• Deposit and Withdrawal Transactions: When you deposit or withdraw funds via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, or Mastercard, the transaction generates financial data that is recorded on your account.
• Platform Activity: Technical data and usage data are collected automatically when you access and use the 45bdt platform, through server logs, session tracking technologies, and device fingerprinting tools.
• Support Interactions: When you contact the 45bdt support team via email at [email protected] or via WhatsApp, the content of those communications is recorded for quality assurance and dispute resolution purposes.
• Cookies and Similar Technologies: As described in Section 7, cookies and similar technologies collect certain technical and usage data automatically when you visit the 45bdt website.
• Third-Party Game Providers: Where permitted, game providers such as Pragmatic Play, Evolution Gaming, and PG Soft may share anonymised session data with 45bdt to support account integrity and responsible gaming monitoring.

45bdt processes your personal data on the following legal grounds:

1. Contractual Necessity: Processing is necessary to perform the contract between you and 45bdt — specifically, to operate your account, accept deposits, pay out winnings, and provide access to betting and casino services.
2. Legal Obligation: Processing is necessary to comply with our legal obligations, including age verification, anti-money laundering checks, and record-keeping requirements applicable to online gaming operations.
3. Legitimate Interests: Processing is necessary for the legitimate interests of 45bdt, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, abuse detection, and analytics used to improve the platform.
4. Consent: Where we rely on consent as the legal basis — for example, for sending you promotional communications about new games, bonuses, or BPL/IPL match-day offers — we will ask for your explicit consent at the time of collection. You may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out before the withdrawal.

45bdt uses the personal data we collect for the following purposes:

• Account Management: Creating and maintaining your 45bdt account, authenticating your login sessions, and managing your account preferences and settings.
• Identity Verification: Verifying your age (21+ only) and identity in compliance with our obligations to prevent underage gambling and fraudulent account creation.
• Transaction Processing: Processing your deposits and withdrawals in BDT via your chosen Supported Payment Method, and maintaining accurate financial records for your account.
• Bonus and Promotion Administration: Determining your eligibility for welcome bonuses, reload offers, and seasonal promotions (including Eid, BPL season, and IPL season offers), and applying and tracking wagering requirements.
• Customer Support: Responding to your queries, resolving disputes, and investigating complaints submitted by email or WhatsApp.
• Responsible Gaming Monitoring: Monitoring your gambling activity to identify patterns consistent with problem gambling behaviour, enforcing deposit limits and self-exclusion periods you have set, and complying with our responsible gaming obligations.
• Fraud and Security: Detecting, investigating, and preventing fraud, money laundering, bonus abuse, multi-account creation, and other prohibited conduct as defined in our Terms & Conditions.
• Platform Improvement: Analysing aggregate usage data and technical data to improve the performance, reliability, and user experience of the 45bdt platform.
• Legal Compliance: Retaining records as required by applicable law and responding to lawful requests from regulatory or law enforcement authorities.
• Marketing Communications: Sending you promotional emails or WhatsApp messages about new games, bonuses, and match-day betting opportunities — but only where you have given your consent to receive such communications.

45bdt does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose:

• Payment Processors: We share financial data with payment processing partners — including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard — to the extent necessary to process your deposit and withdrawal transactions.
• Identity Verification Services: We may share identity document data with third-party KYC (Know Your Customer) verification service providers to automate and streamline the age and identity verification process.
• Game Providers: Game providers (Pragmatic Play, PG Soft, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) operate their games within the 45bdt platform environment and may receive limited technical data (such as a pseudonymous session identifier and bet values) necessary to run the games you play.
• Fraud Prevention and Security Partners: We share technical and identity data with fraud detection and cybersecurity service providers to identify and prevent unauthorised access, multi-accounting, and other prohibited conduct.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of 45bdt, its players, or third parties.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of the 45bdt business, personal data held by 45bdt may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom 45bdt shares personal data are required to process that data in a manner consistent with this Privacy Policy and applicable data protection principles. We do not permit third-party service providers to use your personal data for their own unrelated marketing or commercial purposes.

45bdt uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit the 45bdt website. Cookies allow us to recognise your device, maintain your login session, and understand how you interact with the platform.

The categories of cookies used by 45bdt are as follows:

• Strictly Necessary Cookies: These cookies are essential to the operation of the 45bdt platform. They enable core functions such as secure login session management, account authentication, and fraud prevention. You cannot opt out of strictly necessary cookies without disabling use of the platform entirely.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display preferences, and responsible gaming tool settings — to provide a more personalised experience on return visits.
• Analytics Cookies: These cookies collect anonymised information about how players use the 45bdt platform — which pages are visited most frequently, where sessions typically end, and how users navigate between features. This data is used in aggregate form to improve platform performance and user experience.
• Security Cookies: These cookies support our fraud detection and platform security systems, including device fingerprinting used to identify multiple accounts or unauthorised access attempts.

8.1 Technical Measures. 45bdt implements a range of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encryption of sensitive data at rest (including identity documents and financial records), firewall protection, intrusion detection systems, and regular security vulnerability assessments.

8.2 Access Controls. Access to personal data within 45bdt is restricted on a strict need-to-know basis. Only employees and contractors who require access to your data to perform their specific job functions are granted that access. All staff with access to personal data receive data protection training and are bound by confidentiality obligations.

8.3 Payment Security. 45bdt does not store full payment card numbers (PAN) or full mobile wallet credentials on our servers. All payment transactions are processed through the secure infrastructure of our payment processing partners. We store only the data necessary to identify a payment method (such as the last four digits of a card number or a partially masked wallet number).

8.4 Your Responsibilities. The security of your account also depends on steps you take to protect your own credentials. You are responsible for keeping your 45bdt username and password confidential and for ensuring that you access the platform from a secure device. If you suspect your account has been compromised, contact our support team immediately at [email protected].

8.5 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, 45bdt will take prompt action to contain the breach, assess the impact, and notify affected players without undue delay. We will provide you with clear information about what happened, what data was affected, and the steps we are taking to address the situation.

45bdt retains your personal data for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by our legal or regulatory obligations. The following retention periods apply to the main categories of personal data we hold:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised and aggregated data may be retained indefinitely for platform analytics and reporting purposes, as it no longer constitutes personal data.

As a player on the 45bdt platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered account username.

• Right of Access: You have the right to request a copy of the personal data 45bdt holds about you. We will provide this information in a commonly used electronic format within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update many of your own account details directly from within your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where we have no other legal basis for retaining it. Please note that this right is subject to our legal data retention obligations — we cannot delete data that we are required by law to keep.
• Right to Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where processing is based on your consent or on a contract between you and 45bdt, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all valid data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for the delay. We will not charge a fee for handling data rights requests unless requests are manifestly unfounded or excessive.

The 45bdt platform is strictly intended for adults aged 21 and above. 45bdt does not knowingly collect personal data from individuals under the age of 21. Registration on the 45bdt platform by any person under 21 is a violation of our Terms & Conditions and is strictly prohibited.

All players are required to complete age verification by submitting a valid government-issued identity document before they can make a deposit or place a bet on 45bdt. Any account found to be registered by a person under 21 will be immediately closed, all funds will be returned (excluding any winnings generated during the unverified period), and the relevant details will be flagged in our systems to prevent re-registration.

The 45bdt platform integrates third-party services — including game software from providers such as Pragmatic Play, PG Soft, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — for the purpose of delivering casino and live dealer games to players. These providers operate their game environments within the 45bdt platform framework and are contractually required to handle any player data in a manner consistent with this Privacy Policy.

The 45bdt website does not contain links to external third-party websites. However, should any third-party content or service accessible through the 45b dt platform maintain its own privacy practices, 45bdt is not responsible for the content of those practices. We encourage you to review the privacy policies of any third-party service providers whose services you access in connection with your use of the 45bdt platform.

Payment service providers including bKash, Nagad, Rocket, and Upay operate under their own privacy policies governing how they handle transaction data processed through their respective platforms. 45bdt shares only the minimum data necessary to complete your requested payment transaction with these providers.

45bdt reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will notify registered players by email to the address associated with their 45bdt account, and we will update the "Last Updated" date at the top of this page. In cases of significant changes that affect your rights or how we use your data, we may also display a prominent notice on the 45bdt platform for a reasonable period following the update.

Your continued use of the 45bdt platform following the posting of an updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. If you do not agree with the changes, you should discontinue your use of the platform and may request closure of your account by contacting [email protected].

We encourage all players to review this Privacy Policy periodically. Previous versions of this policy are available upon request by contacting our support team. All previous versions are archived and timestamped for reference.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 45bdt handles your personal data, please contact our Data Support team using the details below. All privacy-related correspondence is handled in English.

• Email: [email protected] — use the subject line "Privacy Policy Query" or "Data Rights Request" for the fastest response
• WhatsApp: +880 1700-000045 — available 24 hours a day, 7 days a week
• Response Time: We aim to acknowledge all privacy-related queries within 24 hours and to provide a substantive response within 10 business days

If you are not satisfied with how 45bdt has handled your personal data or responded to your data rights request, you have the right to escalate your complaint in writing to [email protected] with the subject line "Formal Privacy Complaint". Escalated complaints will be reviewed by a senior member of the 45bdt team within 10 business days. We are committed to resolving all data-related complaints fairly and transparently.